To resolve this problem, you need to check if you see the advertisement at the start of the game.

I see the advertisement.
You need to install a free program to play our online games. Find your game to see which program you need.

Please make sure the following applications are installed:

1. Java: please go to this page to check if Java has been installed correctly. Make sure to close and restart your browser after you've installed Java.
2. Zylom GamesPlayer: make sure you have installed the Zylom GamesPlayer. You can click here to download it. Click 'Run' and follow the instructions. Make sure to close and restart your browser after you've installed the Zylom Games Player.

I do not see the advertisement.
You need to make sure Flash Player is installed correctly on your computer. Click here to download and install the free Flash plugin. Make sure to close and restart your browser after you've installed Flash. If you see the advertisement after this, but the game still doesn't start, then check if you need to install Java or ActiveX. If you still don't see ads, then disable the 'Ad blocks' in your internet browser and restart the game. Follow the instructions below for the appropriate internet browser:

Internet Explorer
Firefox
Google Chrome

Internet Explorer
1) Click the 'Tools' menu in the upper right corner of your Internet Explorer browser.
2) Scroll down to 'Manage Add-ons' and open the 'Add-ons' menu.
3) Click on the 'AdBlock' extension and disable it by clicking the 'Disable' button on the lower right corner (the button will change into 'Enable', the status of the Ad block extension will show 'Disabled').
4) After you're done playing the online games, you can turn AdBlock back on by clicking 'Enable'.



Firefox
1) Go to the menu in the upper right corner of your Firefox browser (three horizontal bars).
2) Click on the 'Add-ons' button.
3) Find the AdBlock extension under the 'Extensions' tab (you can find this in the menu on the left).
4) Select 'Disable' to temporarily disable the AdBlock extension (the extension will change color and 'Disable' will change into 'Enable').
5) After you are done playing the online games, remember to enable AdBlocks again by clicking 'Enable'.



Google Chrome
1) Open the menu in your Google Chrome browser, in the upper right corner (three horizontal bars).
2) Scroll down to '(More) Tools' and click on 'Extensions' in the opened menu.
3) A list of Google Chrome extensions will open in a new tab. Find de AdBlock extension.
4) Remove the checkmark next to 'Enabled' to disable ad blocking (the extension will change color and 'Enabled' will change into 'Enable' with an empty checkmark box).
5) Remember to enable your AdBlocks again when you are done playing the games. You can do this by clicking 'Enable'.





List of plugin games